A Simple Way To Minimize Double Checking

A unique opportunity to ensure knowledge consistency across all team members with customized product videos covering one topic of your choice.

The Cost of Misinformation

Your team is the face of your business, and their product knowledge directly impacts your guests' experience. But what happens when they can’t answer simple questions or worse—give the wrong information?

When your team lacks confidence in their knowledge, it shows—and your business pays the price.

Why Product Knowledge Matters

Guests expect your team to be experts. Whether it’s knowing the story behind a signature dish, answering most common questions, or recommending a wine pairing, their knowledge is a reflection of your brand.

Strong Product Knowledge ensures:

  • ✺

    Smooth, professional interactions that impress guests.

  • ✺

    Higher sales through confident upselling.

  • ✺

    A consistent and unified guest experience, every time.

Without it, even the best service standards fall short.

Customized Product Knowledge videos will help!

Targeting one specific topic, our tailored product videos will equip your team with all information they need to perform with confidence and enthusiasm. Whether it’s a signature dish or a room type, our special e-learning solution will ensure each colleague is 100% ready to present it to your guests. Here’s what you get:

1

Customized videos covering one of the below:

For Food & Beverage teams: 1 menu item with videos on related ingredients and allergens, description, pairing.

For Front Office teams: one room type description, including main features and amenities.

2

Fully branded videos you own. With your company logo, colours, fonts. Available for download and continuous use.

3

Bonus! Free 1 week access to Devout Hospitality training chatbot to practice product knowledge in a real-like conversation.

How it works

  • After registration you will receive a brief form. We will ask for a few details regarding your product

  • We have all the details - we start working on scripts. Once confirmed, your videos will be ready in just one week.

  • You will receive a download link to your email. After that - you're all set to start training the team.

Value $199

You get it for $97 FREE

Only 10 enrolments available

Transform how your team represents your brand.

Get customized product knowledge videos that will immediately elevate your service and guest satisfaction.

✺ Frequently asked questions ✺

  • This videos are totally yours and are available for download. Note, it can only be used internally within your establishment. Please see the Terms & Conditions.

  • The number of videos is only limited by the topic and what it covers, as mentioned on the website.

  • Yes, for a limited time this service is offered for free in exchange for thorough feedback