The Tailored Product Knowledge Videos service by Devout Hospitality is a specialized offering designed to provide targeted online training content on one (1) chosen topic as specified by the Client. For restaurants, this may include one menu item; for hotels, one room type. By purchasing this service, the Client agrees to the following terms:

1. Scope of Service

1.1 Each video focuses solely on the topic selected by the Client during the briefing process (form submission).
1.2 The learning content is created using stock videos and materials provided by the Client. No onsite videography is included in this service.

1.3 The number of videos for this service is determined by the scope and complexity of agreed-upon topic. Video length can vary depending on the subject and volume of provided materials, but be from one (1) to five (5) minutes long.

2. Ownership and Usage Rights

2.1 The Client retains ownership of the finalized video(s).
2.2 Videos are licensed for internal use only and may not be shared, sold, or distributed outside the Client’s organization.

3. Pricing and Payment

3.1 The price for this service is $97.
3.2 Payment options include:

• Credit card.

• Bank transfer via invoice.

3.3 Payment must be made in full prior to the commencement of the project.

4. Amendments

4.1 This service does not include complimentary amendments after the project is completed.
4.2. Changes are possible only at the phase of scripts review and approval by the Client.
4.2 Any requested script changes post production will incur a fee determined by the scope of work required and agreed with the Client.

5. Workflow and Client Responsibilities

5.1 The Client is required to:

• Complete and submit the brief form provided by Devout Hospitality after placing an order.

• Provide all necessary materials and information as requested for the development of the training content. Timely submission of the brief and required information is essential to meet project deadlines. Scripts are developed within three (3) working days after all materials are submitted by the Client.

• Review and approve all learning scripts withing 3 (days) upon receiving.

• The estimate video content production time is one (1) week from the time all scripts are approved and accepted by the Client.

6. Distribution and Monitoring

6.1 This service does not include access to any Learning Management System (LMS).
6.2 The Client is solely responsible for distributing the video(s) and monitoring the learning progress of their employees.

7. No Guarantees of Results

Devout Hospitality does not guarantee specific outcomes or results from the use of these videos. The effectiveness of the training depends on the Client’s distribution & training methods, as well as various factors like employee engagement and individual learners abilities.

For further inquiries or to place an order for this service, please click here